Heather gained her Physiotherapy qualifications in the United Kingdom. She commenced working in the area of hand therapy in 1984 and has many years of experience from treating hand and upper limb conditions, in both the public and private sectors in the UK and Australia. Heather has been working as a hand physiotherapist on the northern beaches for more than 30 years.

Heather is an Accredited Hand Therapist (as awarded by the AHTA) and is a Certified Hand Therapist (USA). She currently consults at Northern Beaches Hand Therapy.